top of page

Harness the Power of Emotions: Transform Conversations with Empathy and Insight.

jmanelop

We ‘humans’ are thinking and feeling machines (source: Dr. Antonio Damasio).

 

We benefit from using the right language to describe our emotions as it sets the tone of conversations, and it activates our mirror neurons which enables thoughts, feeling and shared experience.

 

Here are some that will be useful in day-to-day life:

❤️Stressed: Emotional demand beyond one’s ability to cope.

❤️Overwhelm: Emotional and or cognitive intensity is at point beyond one’s ability to function.

❤️Anxiety: Feeling of tension, worries and thoughts impacting physiological changes.

❤️Worry: Negative thoughts about future.

❤️Avoidance: Diverting energy from what needs attention.

❤️Dread: Response to high probability negative events.

❤️Fear: High alert emotion in response to a perceived threat.

❤️Vulnerability: During uncertainty, risk, and emotional exposure.

❤️Comparison: A debate between conformity and competition.

❤️Envy: Desire for something another person has.

❤️Jealousy: Fear of losing something.

❤️Resentment: Failure to set boundaries or expectations.

❤️Schadenfreude: Pleasure or joy derived from someone’s sufferings or misfortune.

❤️Freudenfreude: Experiencing someone’s joy.

❤️Admiration: Something or someone that inspires.

❤️Reverence: Deep respect with a meaningful connection to something greater than us.

❤️Irreverence: Not showing the expected respect for important things.

❤️Bittersweet: Mixed feelings (happy or sadness).

❤️Nostalgia: Longing for the idealised version of the past.

❤️Rumination: Involuntary focus on negative or pessimistic thoughts.

❤️Reflection: Highly adaptive and psychologically healthy.

❤️Irony: Opposite meaning to what was intended to the original message.

❤️Sarcasm: Nasty comments that hide contempt, rage, or passive aggression.

❤️Self-righteousness: Conviction that one’s beliefs and behaviours are most correct.

❤️Righteousness: Response to injustice.

❤️Compassion: Accepting shared humanity, treating everyone with loving kindness and acting in the face of suffering.

❤️Empathy: Ability to understand and reflect on what someone is experiencing.

❤️Cognitive empathy: Ability to actively listen, understand and focus on what is being said.

❤️Affective empathy: Awareness of others’ emotions. This is connection combined with cognitive empathy.

 

Understanding this will enable us to help those we serve in a more meaningful way.




1 view0 comments

Recent Posts

See All

留言


bottom of page